İş Yerinde
İş Yerinde
Job Type
Periodical
Years of Experience
No experience preference
Department
Front Desk
Front Desk
Application Count
343 application
Job Type
Periodical
Years of Experience
No experience preference
Application Count
343 application
Department
Front Desk
QUALIFICATIONS AND JOB DESCRIPTION
Guest Experience Ambassador
Sunset Hospitality Group has become a leading hospitality management group with a global presence across 16 countries with over 31 brands. METT Social Living is a refined, elegant and laid-back collection of lifestyle hotels & resorts dotted around unique locations. With a discreet service style without frills or fuss along with social dining and lifestyle entertainment at the heart of the experience, the brand is conceived for the traveller of today looking for an ideal place to celebrate life.
Now, we are hiring Guest Experience Ambassadors to join us in Bodrum.
Core Activities
- To review the reservations of the guests coming to the hotel and to contact before the guests arrive,
- To help guests with their special requests (decoration, restaurant reservation, airport transfers etc.)
- To get information about guests and preparing WOW Moments for their room
- To monitor the needs of the guests, assimilate and take action at the right time.
- Greet, check-in, respond to requests while providing exceptional service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities, looking for opportunities to enhance a guest’s stay through up-selling
- To be equipped with local environment. (New restaurants, bars, clubs, shows, entertainment centers, concerts, cinemas, theaters, shopping malls, ferry times, historical and touristic places, museums, tour organizations, sales stores, car rental etc.)
- To fulfill other duties assigned.
Qualifications
- Service focused personality is essential
- Previous experience in a similar role is an asset
- Prior experience working with Opera or a related system
- Fluency in Turkish and English; additional languages are a plus (in particular Russian and Arabic)
- Strong interpersonal and problem-solving abilities and the ability to lead by example
Preferred Candidate
Misafir İlişkileri Elemanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Misafir İlişkileri Elemanı Misafir İlişkileri Elemanı Maaşları Misafir İlişkileri Elemanı Nasıl Olunur? Misafir İlişkileri Elemanı Nedir? Misafir İlişkileri Elemanı İş İlanlarıŞirketin Aydınlatma Metni
Detaylı BilgiMisafir İlişkileri Elemanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Misafir İlişkileri Elemanı Misafir İlişkileri Elemanı Maaşları Misafir İlişkileri Elemanı Nasıl Olunur? Misafir İlişkileri Elemanı Nedir? Misafir İlişkileri Elemanı İş İlanları