İş Yerinde
İş Yerinde
Job Type
Full-Time
Position Level
Staff
Department
Front Desk
Front Desk
Application Count
766 application
Job Type
Full-Time
Position Level
Staff
Application Count
766 application
Department
Front Desk
QUALIFICATIONS AND JOB DESCRIPTION
RECEPTION AGENT
Main Duties:
- Answer all calls within three rings, using Fairmont Quasar Istanbul greeting standards.
- Prepare for Guest arrivals in accordance with Fairmont Quasar Istanbul procedures, including special request reservations and VIP Guests.
- To provide a professional and timely check in service for arriving hotel Guests which adheres to Fairmont Quasar Istanbul’s policies and procedures
- To ensure that security protocol is adhered to regarding Guest ID and issuing of keys
- Maintain the Guest profiles in Opera using information gathered upon check in
- To ensure that Guest details are kept confidential and not distributed to any unauthorized personnel.
- Inform guests of all facilities and services available within the hotel
- To handle Guest requests and complaints according to Fairmont Quasar Istanbul’s policies and procedures.
- To provide a professional and timely check out service to Guests which adheres to Fairmont Quasar Istanbul’s policies and procedures.
- To deal with Guest accounts, including payments, deposits, exchanges, adjustments and disputed charges and PM accounts according to hotel procedures.
- Maintain and balance a cash float according to hotel procedures.
- Complete any reports as stipulated by the Front Office Manager
- Constantly reviewing performance and operations of yourself and the department, offering suggestions for improvement.
Preferred Candidate
Resepsiyonist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Resepsiyonist Resepsiyonist Maaşları Resepsiyonist Nasıl Olunur? Resepsiyonist Nedir? Resepsiyonist İş İlanlarıResepsiyonist pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Resepsiyonist Resepsiyonist Maaşları Resepsiyonist Nasıl Olunur? Resepsiyonist Nedir? Resepsiyonist İş İlanları